Guidance and Enquiry Robot

CNBot

The guidance and enquiry robot is an intelligent service robot with autonomous navigation, face recognition, human-robot interaction and passenger service at its core, providing reception, information enquiry, route guidance, business consultation and audio/video playback to airport travellers. With indoor positioning, autonomous navigation and dynamic obstacle avoidance, it maps autonomously and patrols on preset routes; touchscreen, voice and visual interaction modes support business consultation and flight enquiry with a knowledge base customisable by scenario. A cloud face recognition module identifies travellers quickly, a nationally certified module reads ID cards automatically, QR scanning is supported, and a built-in high-speed thermal printer provides queue numbers and receipts. Remote video customer service, emotional expression packs and automatic charging are supported, and it integrates with airport information management systems.