Pine AI

Overview

Pine AI is an AI-powered personal assistant designed to take over the tedious, time-consuming work of managing bills, subscriptions, and complaints. Instead of sitting through long hold times, being transferred between departments, or repeating your story to unhelpful agents, you simply tell Pine what needs to be done. The assistant then handles the execution end-to-end — making phone calls, sending emails, negotiating on your behalf, filling out forms, and following up until the issue is resolved. Pine is built to reclaim what is rightfully yours, whether that is a refund, a lower bill, a waived fee, or a cancelled subscription. With more than 150,000 users, Pine users save an average of 270 minutes per task, achieve a 93% success rate on negotiations, and have collectively saved over $3 million.

Pine’s core capabilities span bill negotiation, subscription cancellation, refund and claim recovery, and complaint resolution. It can reduce telecom and cable bills by 20% on average, secure up to $50 in compensation from hotels or airlines for service complaints, recover refunds from companies like DoorDash or Hertz, and even cancel corporate credit cards with annual fees. The system integrates across a wide range of service categories including car rentals (Hertz, Avis, Enterprise), banking, e-commerce, ride hailing, utilities, travel and stay, food delivery, and telecom services. Pine also handles travel disruptions such as lost baggage, delayed flights, and hotel or rental compensation, as well as practical tasks like appointment booking, availability inquiries, parking ticket disputes, and short-term rental compliance.

Pine is designed with privacy and security at its core. All user data remains fully encrypted and accessible only to the user. When Pine needs to make calls, it only uses the essential information temporarily and always with explicit approval. The product operates on a flexible subscription model with monthly credits: users subscribe, receive credits each month, and spend those credits on real execution — calls, forms, refunds, disputes, research, and follow-up work. For annual plans, bill negotiation is covered entirely by credits with no percentage success fee, giving users predictable costs and no hidden charges.

Pine AI positions itself as a practical, outcome-oriented assistant for both personal and business life. It is equally useful for individuals overwhelmed by recurring bills and subscriptions, frequent travellers dealing with itinerary changes, and business owners who need help with vendor calls, customer service churn, and operational follow-ups. The product is available as a web and mobile experience, with a free trial that lets users experience the full cycle of delegating a task and seeing it completed.

Core capabilities

Bill Negotiation

Automatically contacts telecom, cable, and utility providers to negotiate lower rates, with average savings of 20% on eligible bills.

Subscription Cancellation

Handles cancellation requests for streaming services, corporate cards, and other recurring subscriptions, confirming no future charges.

Refund & Claim Recovery

Recovers overcharges, late delivery compensation, and refunds from companies like DoorDash, Hertz, and e-commerce platforms.

Automated Phone Calls & Follow-ups

Makes calls on your behalf, including attending online meetings, asking prepared questions, and sending follow-up emails until resolution.

Complaint Filing & Resolution

Prepares and submits complaints to airlines, hotels, and service providers, often unlocking compensation for poor service.

Travel Assistance

Manages travel issues such as lost baggage, flight/hotel compensation, rental disputes, and itinerary fixes.

Document & Form Processing

Fills out forms and submits required documentation, such as uploading a photo of a bill to initiate a negotiation.

Appointment Booking & Inquiries

Handles availability checks, appointment scheduling, and general information inquiries.

Privacy & Security Controls

All data encrypted and user-accessible only; call-related information used minimally, temporarily, and only with user approval.

Flexible Credit Subscription

Monthly credits cover execution tasks; annual plans allow bill negotiation via credits with no percentage success fee.

Use cases

Cancelling unwanted subscriptions and confirming no future charges

Negotiating lower telecom, cable, or utility bills automatically

Recovering refunds for overcharges from rental companies, delivery apps, or retailers

Filing complaints and obtaining compensation for poor hotel or airline service

Disputing parking tickets and medical bills with written and verbal follow-up

Attending vendor or provider online meetings with a prepared list of questions

Managing travel disruptions such as lost baggage, delays, and booking issues