Runbear

Overview

Runbear is a Slack-native AI teammate designed for operations teams that need shared, accountable AI agents inside their daily communication tools. Rather than providing another personal chatbot, Runbear deploys named team agents—such as @Support, @HR, @SalesOps, and @RevOps—that live directly in Slack, Microsoft Teams, and Discord. These agents are backed by your organization's own knowledge base, pulling answers from Notion, Linear, HubSpot, and over 2,000 connected applications. With per-user authentication and a consistent team voice, Runbear ensures every response is context-aware, secure, and aligned with company policies.

The platform is intentionally low-friction: most teams configure their first agent in under 10 minutes, with no engineering ticket or training data required. Users simply install the Runbear app in their workspace, chat with the bot to describe the role and the tools it should access, and then let the agent handle real work. For example, a support agent can read past tickets and documentation to draft a reply in a thread, flag an uncertain case to a human, and log the interaction back to HubSpot. Sales operations agents can pre-build account-specific decks, while revenue operations agents monitor product usage analytics and surface churn risks before renewal dates. All outputs are presented as drafts that any team member can review, edit, or send—keeping a human in the loop.

Under the hood, Runbear is built for extensibility and governance. It offers an MCP server (currently in preview), allowing teams to define workflows in Claude Code, Codex, or Cursor and have Runbear execute them automatically—triggered by events like a Zoom meeting ending, a webhook error, or an incoming order email. The agent can then pull notes, post summaries, create Linear tickets, and send notifications across channels. Runbear also provides a self-serve dashboard for managing agents, workspace channels, and settings, and it supports bring-your-own-provider keys on business plans. Security and compliance are covered with SOC 2 Type II certification, per-user auth on shared agents, and enterprise features like SSO/SCIM and signed DPAs.

Runbear changes the economics of AI adoption by charging credits instead of per-seat licenses. A single subscription covers every teammate who interacts with your agents, making it easy for entire departments to adopt the tool without budget contention. Teams can start free, then scale to the Team plan at $99/month or the Business plan at $399/month; larger organizations can engage for volume pricing and dedicated support. Whether you are a startup looking to automate customer support or an enterprise deploying cross-functional AI agents, Runbear positions itself as an accountable teammate that can be hired and managed entirely from chat.

Core capabilities

Channel-native agents

Named AI teammates (e.g., @Support, @SalesOps) operate directly inside Slack, Microsoft Teams, and Discord.

2,000+ integrations

Connects to Notion, Linear, HubSpot, and thousands of other tools to retrieve context and execute actions.

Per-user authentication

Shared agents enforce individual user identity and access rights, improving security and auditability.

No-code setup

Build and configure agents through natural conversation in minutes—no engineering or training data required.

Drafts with human oversight

Agents generate editable drafts for replies, decks, and tickets within the thread, keeping a human in the loop.

Workflow automation

Trigger-based automations handle meeting follow-ups, order processing, and escalations across your tool stack.

Runbear MCP (Preview)

Define workflows in Claude Code, Codex, or Cursor, and Runbear executes them autonomously.

Usage analytics

Agents monitor product usage metrics and flag churn-risk accounts, helping revenue teams act early.

Credit-based pricing

One subscription covers all teammates; no per-seat fees.

Enterprise-grade trust

SOC 2 Type II, SSO/SCIM, signed DPA, and dedicated CSM available.

Use cases

Automated customer support triage: @Support reads docs and past tickets to draft responses in Slack threads, escalating only when uncertain.

Sales deck generation: @SalesOps builds tailored renewal decks from CRM data and logs interactions back to HubSpot.

Churn risk monitoring: @RevOps watches usage analytics daily and flags accounts dropping off before renewal.

New-hire onboarding: @HR answers day-one questions in Slack, using team-specific language and pointing to the right documentation.

Meeting follow-up automation: After a meeting ends, agents post summaries, action items, and follow-up email drafts to DMs.

Incident response drafting: Agents draft incident summaries and replies from alerting tools, citing root causes and shipping timelines.

Custom MCP workflows: Using Runbear MCP, teams define workflows in Claude Code or Cursor that Runbear runs on triggers.