XieChengLüXing

Overview

Ctrip Travel is China's largest online travel service platform, covering millions of hotels worldwide, domestic and international flights, train tickets, and vacation packages. Since its founding in 1999, Ctrip has been dedicated to providing over 90 million members with smart, efficient, and reliable travel booking experiences, becoming the go-to travel partner through real-time price comparison, authentic user reviews, and 24/7 customer service.

The platform integrates core functions such as hotel booking, flight search, train ticket grabbing, bus tickets, ferry tickets, and tour routes, supporting multiple payment methods and flexible changes and cancellations. Leveraging big data and AI technology, Ctrip intelligently recommends optimal travel plans and offers value-added services like itinerary management, flight status alerts, and hotel check-in reminders, making trip planning more carefree.

Whether for business trips, family vacations, or student travel, Ctrip meets the needs of every scenario. From popular destination guides to off-the-beaten-path discoveries, from budget flights to luxury hotels, Ctrip empowers travelers to explore the world with its extensive product lineup and competitive prices.

Core capabilities

Hotel booking

Covers over 1.5 million hotels worldwide, with real-time price comparison, user reviews, and online reservation.

Flight search

Provides domestic and international flight schedules, price comparisons, and ultra-low fare alerts.

Train tickets

Supports online seat selection, rush-buy ticketing, refund/change service, and availability checks.

Travel packages

Covers independent travel, guided tours, local activities, and visa services.

Smart recommendations

Uses preferences and behavior data to deliver personalized travel plans.

Itinerary management

One-click integration of hotels, flights, and train tickets, with automatic calendar sync and reminders.

24/7 customer service

Bilingual support in Chinese and English, covering pre-sales and after-sales assistance.

Rewards & membership

Earn Ctrip points for hotel upgrades, flight discounts, and other benefits.

Use cases

Book round-trip flights and a local hotel before a business trip

Buy train tickets home for the Spring Festival holiday and choose seats

Plan a family vacation by searching Sanya hotels and parent-child tour packages

Students use discounts to book flights and youth hostels

Corporate admins arrange employee travel through a business travel management platform

Independent travelers purchase local day tours or attraction tickets

Quickly change or cancel bookings online when travel plans shift

Redeem Ctrip points for free hotel stays or room upgrades