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HomeAI ToolsVoice Generation & ConversionAI Voice AssistantsYanXiZhiNengTiPingTai

YanXiZhiNengTiPingTai

By JD.com

JD.com's one-stop AI agent development platform

AI Voice AssistantsAI ChatbotAI AssistantAI SalesAI
Pricing:
Free
Visit website
Overview

Overview

Yanxi Agent Platform is a comprehensive, one-stop AI agent development platform introduced by JD.com. It is designed to enable users, regardless of whether they have any programming background, to rapidly construct intelligent agents based on AI models. These agents can handle a broad spectrum of tasks, ranging from simple question-and-answer interactions to complex business logic and workflows. Thanks to its intuitive design, both technical and non-technical users can begin building and deploying agents with minimal time and effort.

The platform integrates a diverse array of large language models and provides a substantial algorithm library along with a suite of tools, all of which are aimed at accelerating the deployment of industry-specific applications. As of now, more than 3,300 agents are actively operating within JD.com's ecosystem, and over 100 industry solution templates have been accumulated from practical experience, providing a solid foundation for enterprises to rapidly implement AI solutions across various sectors.

Core capabilities

Large model integration
The platform integrates dozens of large models, allowing users to choose different models based on business needs.
Low-cost rapid setup
Whether or not users have programming experience, they can quickly build AI-model-based agents.
Industry solution templates
The platform has accumulated over 100 industry solution templates to support rapid deployment of industry applications.
Algorithm and tool library
Through plugin capabilities, the platform offers thousands of algorithms and tools, such as data analysis and NL2SQL.

Use cases

E-commerce pre-sales consultation: Automatically answer product information and promotion rules, guiding customers to complete purchases.
Bank customer service: Handle account inquiries, transfers, and loss reporting to reduce pressure on human agents.
Government hotline: Intelligent call routing and policy answers to improve citizen service experience.
Online education: Handle student enrollment inquiries, course recommendations, and class scheduling notifications.
Insurance claims: Guide users to submit materials and automatically provide progress feedback.
Retail stores: Check member benefits, points exchange, and push activity notifications.
Corporate training: AI training assistant simulates sales scenarios to improve communication skills.
Marketing outbound calls: Conduct batch product promotions and automatically identify interested customers.

Who it's for

E-commerce companies, Financial institutions, Government departments, Educational institutions, Retail brands, Customer service teams, Marketing teams, IT developers

Getting started
  1. 1Register and activate — Visit the Yanxi official website, fill in enterprise information, and activate your platform account.
  2. 2Create a bot — In the console, choose a scenario template or customize configurations, and set up dialogue flows and the knowledge base.
  3. 3Integrate channels — Connect website, app, WeChat, or phone channels, and configure interface parameters.
  4. 4Test and optimize — Use the simulated conversation tool to test bot performance, then optimize intents and scripts based on logs.
  5. 5Deploy and monitor — After launching the service, track key metrics through the real-time monitoring dashboard and continuously improve.

Pricing

default plan

free

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Company

JD.com

JD.com is a leading Chinese e-commerce and logistics company founded in 1998, known for its self-operated model with a nationwide logistics network. It is China's second-largest e-commerce platform, emphasizing authentic products and fast delivery. On AI, the JD Yanxi LLM powers customer service and marketing, while JD AI assists merchants.

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