Ant Afu

Overview

Ant Afu (蚂蚁阿福) is a health-oriented digital service platform developed within the Ant Group ecosystem. Its name embodies a simple belief: health is fortune. The platform offers users a convenient and reliable way to manage health-related matters, with a strong emphasis on accessibility, cross-device compatibility, and a user-centric approach.

The platform is designed to be multi-platform, providing native clients for Android, iOS, and HarmonyOS, alongside a PC version. This ensures that users can access the same health assistance services from their preferred devices, whether at home, at work, or on the go. The inclusion of a dedicated open platform component also signals extensibility, enabling developers, partners, and service providers to integrate their own health-related tools and workflows with Ant Afu's core infrastructure.

Operating under the corporate governance and compliance standards of Ant Group, Ant Afu maintains clear public-facing policies including a privacy policy, service agreement, and regional legal registration. For user support, the platform provides direct contact channels, including a dedicated service hotline (95188) and an official email address, reinforcing its commitment to transparent communication and reliable service. The website also offers bilingual support, catering to both Chinese-speaking and English-speaking users in its global audience.

By combining the reach of its parent company, a simple health-first philosophy, and a flexible technical architecture, Ant Afu aims to become a practical daily companion for individuals seeking assistance with health-related matters. It positions itself as a bridge between everyday users and the broader digital health ecosystem, with a special emphasis on openness, trust, and universal accessibility.

Core capabilities

Cross-Platform Native Support

Official applications are available for Android, iOS, HarmonyOS, and PC, ensuring seamless access across major device ecosystems.

Open Platform

A dedicated open platform enables developers and third-party partners to build and integrate health-related services with the core software.

Bilingual Interface

Supports both Simplified Chinese and English, broadening user accessibility for international users and expatriates.

Privacy and Compliance

Adheres to the company's privacy policy and service agreement, with legal registrations such as ICP filing and local public security record.

Dedicated Customer Support

Provides a direct service hotline (95188) and an official email address (calvin.fl@antgroup.com) for inquiries, complaints, and assistance.

Health-First Positioning

The product's core concept revolves around health as fortune, guiding users to address health-related matters in a centralized and reliable manner.

Ant Group Ecosystem Integration

Built under the governance of Ant Group, ensuring robust technical standards, security practices, and corporate-level service quality.

Use cases

Accessing a health-oriented assistant from a smartphone, computer, or HarmonyOS device

Using the open platform to connect new health-related applications or services

Seeking product support or service feedback through the official hotline or email

Understanding platform policies and legal compliance before onboarding

Leveraging bilingual support for health matters across different language environments

Exploring health assistance tools that align with a company-backed, compliance-focused digital ecosystem