Grain

Overview

Grain is an AI notetaker and conversation intelligence platform designed for growing teams that rely on meetings. It records video calls, Slack huddles, and in-person sessions, capturing the full meeting context — including video, desktop-captured audio, transcripts, and AI-generated notes. Unlike conventional notetaking tools, Grain preserves the complete meeting record so every part of a conversation can be searched, reviewed, and shared. The platform makes it simple to distribute meaningful moments with clients and collaborators, transform meeting data into actionable deliverables, and maintain a durable knowledge base across the organization.

Core capabilities are built around a fully integrated AI workflow. Grain automatically generates accurate transcripts and summaries, identifies key moments, and creates shareable highlight clips for fast follow-up. The built-in Teams feature allows users to send clips, share notes, and deliver feedback within organized groups, while workspace-level controls make it easy to route specific meeting types to the right stakeholders. Native CRM integrations with Salesforce, HubSpot, and Pipedrive sync summaries, transcripts, and insights directly to deal records, saving hours of manual entry and ensuring customer-facing systems stay current. In addition, Grain uses AI models to power conversation intelligence and coaching feedback — without ever training on customer data.

Grain is purpose-built for sales, customer success, and product teams in small-to-mid-market and enterprise organizations. Sales teams use it to review customer calls, deliver coaching feedback, and accelerate ramp-up; customer success teams rely on it to capture client commitments and share recap notes; product teams leverage it for user interviews and internal knowledge sharing. Because Grain captures video and desktop audio as well as conversation, it also works for in-person meetings and remote/hybrid workflows. With transparent pricing — a free plan with unlimited meetings and paid plans starting at $15 per user per month — Grain removes barriers to deployment while appealing to organizations that need enterprise-grade capability.

Security and compliance are core to the platform. Grain holds SOC 2 Type II certification and runs on AWS within a dedicated virtual private cloud in the United States. The company performs annual penetration testing through third-party firms, maintains an A+ Qualys/SSL Labs rating, and supports authentication via Google, Microsoft, or SSO. Meeting recording permissions are handled transparently with in-call bot indicators, and users can delete individual meetings, recordings, or workspace data at any time. Together, these controls make Grain a dependable choice for teams that handle sensitive customer and internal conversation data and require accountability in their AI tooling.

Core capabilities

AI Meeting Recording

Captures video calls, Slack huddles, and in-person meetings with video, desktop audio, and full transcripts.

Automatic Summaries & Transcripts

Generates accurate, searchable meeting notes and transcripts immediately after each call.

Highlight Clips & Moments

Creates shareable video clips from key conversation points for rapid internal or client communication.

Conversation Intelligence

Analyzes call data to surface insights, coaching feedback, and performance trends for teams.

Team Workspace & Groups

Organizes meeting types into groups and automatically shares notes and clips with the right stakeholders.

CRM Integration

Syncs meeting summaries, transcripts, and insights to Salesforce, HubSpot, Pipedrive, and other leading CRMs.

AI-Powered Follow-ups & Deliverables

Converts meeting outcomes into actionable tasks, recap documents, and other deliverables.

Enterprise-Grade Security

SOC 2 Type II compliant, hosted on AWS in a dedicated VPC, with annual penetration testing and SSO support.

Flexible Plans

Free plan with unlimited meetings; paid plans start at $15/user/month with advanced AI and intelligence features.

Use cases

Automatic meeting note capture and searchable transcripts

Sales call coaching and team performance feedback

Customer conversation analysis and account recap sharing

CRM deal record enrichment and follow-up automation

Cross-functional knowledge sharing and internal collaboration

Client and partner meeting documentation

User research and product discovery interviews