Rapport

Overview

Rapport is an interactive AI avatar role play platform that prepares sales, leadership and customer-facing teams for high-stakes conversations. It delivers realistic AI-powered conversations tailored to your organization, helping you measure readiness, identify skill gaps and deliver measurable performance improvement.

Teams have run over 610,000 role plays in Rapport. Users can try realistic scenarios such as a manager delivering hard news, customer service handling an upset hotel guest, or a sales rep delivering a cold pitch to a buyer. After each role play, users get a conversation readiness report and scorecard.

Rapport is used across industries including pharma and medical devices, higher education, financial services, hospitality and retail. It supports sales enablement, learning and development, and marketing and customer experience use cases, with integrations for Unreal and Unity, and a web viewer for easy deployment.

Core capabilities

AI avatar role play

Practice realistic AI-powered conversations

Scenario variety

Sales pitches, manager feedback, customer service and more

Readiness scoring

Get a conversation readiness report and scorecard

Skill gap identification

Measure readiness and identify improvement areas

Tailored programs

Customize role plays around your organization's programs

Industry solutions

Pharma, higher ed, financial services, hospitality, retail

Integrations

Build with Unreal, Unity and the Rapport web viewer

Proven scale

610,000+ role plays run by teams on Rapport

Use cases

Sales pitch practice with AI avatars

Manager and leadership conversation training

Customer service role play scenarios

High-stakes conversation readiness

Learning and development programs