IDC Releases China Enterprise General-Purpose Agent Assessment: Tencent WorkBuddy Tops at 7.30, China Telecom's TeleAgent Enters Top Three

IDC released its China Enterprise General-Purpose Agent Product Technology Assessment (Doc# CHC54893926) in September 2026. The report benchmarks mainstream agent products in China within a unified simulated environment, covering nine dimensions: task performance, cost efficiency, interaction experience, multi-agent orchestration, memory and workspace, observability, security and controllability, tools and skills, and ecosystem openness.

A unified-environment test, not a vendor-written whitepaper

Authored by Zhenya Sun, Research Manager at IDC China, the report runs 42 pages with 8 tables and 15 figures, and is aimed at technology suppliers. Unlike typical vendor whitepapers, the assessment used a unified environment, toolset, and model configuration. IDC built a dedicated MCP simulation server supplying every participating product with an identical corpus: 390 emails, 300 enterprise knowledge entries, 300 contacts, and data on dozens of CRM customers. All products received the same prompts, attachments, and preconditions, with no prompt optimization and no human intervention after failures — measuring real out-of-the-box performance.