BastionGPT

Overview

BastionGPT is a private, healthcare-grade generative AI platform designed as a secure alternative to consumer ChatGPT for clinical environments. Built specificaly for therapists, psychologists, physicians, and healthcare administrators, it provides access to the latest GPT, Claude, and Gemini models in a single HIPAA-compliant workspace. Every plan, including the 7-day free trial and the $20 Professional tier, includes a signed Business Associate Agreement (BAA) with no enterprise contract or sales call required. The platform also supports PIPEDA (Canada) and Australian APP compliance, ensuring protected health information (PHI) remains in a private, isolated environment and is never used to train public AI models.

Core capabilities center on clinical documentation and ambient scribing. BastionGPT includes an unlimited AI scribe that can record live in-person visits, telehealth, or phone consults, and can join Zoom, Teams, and Google Meet without a visible bot. It captures sessions up to 240 minutes with up to 10 participants, identifies up to 10 speakers via acoustic fingerprinting, and automatically labels names or roles. The platform reliably handles medical terminology, abbreviations, accents, and multiple languages, generating SOAP, DAP, BIRP, H&P, progress notes, and custom templates that match a clinician's formatting and tone. Beyond scribing, it offers large-document processing with reference of 1,000+ pages, image/chart/spreadsheet/PowerPoint analysis, and one-click multi-page reports.

Security and compliance are foundational. BastionGPT uses AES-256 encryption and TLS 1.3 for data in transit and at rest, undergoes continuous third-party security testing and external audits, and contractually guarantees that user data will not be sold or used for AI training. The platform prioritizes evidence-based intelligence, reducing pseudoscience and non-scientific recommendations often seen in general-purpose AI chatbots, while offering reduced content filtering for sensitive healthcare topics. It is compatible with all major EMR systems and saves clinicians approximately 6 hours per week.

BastionGPT is trusted by over 10,000 health organizations. Plans scale from Professional at $20 per user/month to Professional Plus at $45 and Ultra at $75, with Ultra adding SSO, customizable security policies, utilization analytics, a dedicated customer success manager, and enterprise cloud deployment. It serves mental health, physicians, rehab and sports medicine, billing and administration, legal and compliance, and DME companies.

Core capabilities

HIPAA-Compliant Architecture

Private, isolated environment with a signed BAA on every plan, including the free trial; covers HIPAA, PIPEDA, and Australian APP.

Multi-Model Access

Use the latest GPT, Claude, and Gemini models in one platform; automatic model selection based on clinical task, plus manual one-click switching.

Unlimited AI Scribe

Unlimited audio transcription and AI scribing; records live or uploads sessions up to 240 minutes; joins Zoom, Teams, and Google Meet without a visible bot.

Multi-Speaker Recognition

Identifies up to 10 speakers using acoustic fingerprinting and auto-labels names or roles in the transcript.

Clinical Documentation & Templates

Generates SOAP, DAP, BIRP, H&P, and progress notes, as well as custom templates matching your style, tone, and formatting.

Evidence-Based Intelligence

Tuned on medical literature to prioritize scientific accuracy, reduce pseudoscience, and review existing documentation for errors or vague language.

Large-Document Processing

Reference up to 1,000+ pages of context, analyze images, charts, spreadsheets, and PowerPoint files, and generate one-click 5+ page reports.

Enterprise-Grade Security

AES-256 and TLS 1.3 encryption, independent third-party testing, continuous vulnerability scanning, and contractual guarantees against data sale or AI training.

Use cases

AI medical scribing for in-person, telehealth, and phone consultations

Drafting SOAP, DAP, BIRP, H&P, and progress notes in a clinician's own style

Summarizing and analyzing large medical records, labs, charts, and research documents

Creating evidence-based diet, exercise, and intervention plans from clinical notes

Conducting chart audits to identify documentation errors, incorrect pronouns, or vague coding

Streamlining administrative workflows, patient messaging, and referral documentation

Supporting mental health therapy notes with reduced content filtering and privacy-first handling